Cancellation Policy

At Bermuzki Spa, we respect your time and ours.

• Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
  
  

• Cancellations made within 24 hours of the scheduled time or no-shows can result in a 50% service charge or the redemption of a gift card/voucher if applicable.
  
  

• If you’re running late, please text or call us at (408) 819-1691.
  After 15 minutes, your appointment may be shortened or rescheduled to accommodate other clients.
  
  

• Frequent late cancellations or missed appointments may require full prepayment for future bookings.
  
  

This policy ensures fairness and allows us to provide exceptional care and availability to all of our clients.